Privacy Policy
- Date: 26/10/2022
- Revision: 1.2
Your privacy is important
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www.icom.vocphone.com is committed to
protecting the privacy of your personal information. This Privacy Policy explains how we
collect, use and disclose information about our customers, suppliers, their employees and people
who apply for employment with us. It also explains how to
contact us if you have any questions about the management of your personal information or
would like to access the personal information we hold about you.
What information do we collect?
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Generally, the information we collect about customers includes your name, home or work address,
delivery address, phone number, payment, credit and billing information, and e-mail addresses.
We also collect demographic information, which is not unique to you, such as your postcode, age,
gender and shopping preferences, interests and favourites. When you visit our websites, we may
also collect information about your computer, including your IP address.
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We also collect information about your use of our website using cookies. You can choose to
decline cookies, but if you do so, you may not be able to fully experience our online
interactive features.
How we collect and hold information?
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Where it is reasonable and practicable to do so, we collect your personal information from
you directly when you purchase products or services from us, or enter into arrangements
with us, provide feedback/complaints to us or register your details with us or one of our
business partners (for example, in connection with PayPal) Depending on the product or
service we provide to you, we may collect your personal information from third parties.
Information about suppliers’ employees is usually collected from the supplier. Information
about potential employees is usually collected during the recruitment process.
Why we collect and how we use information
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We collect and use your information to:
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- allow registration and subsequent use of the app:
- provide services and chats;
- manage user/device matches;
- record images and videos;
- optimise data processing and access resources;
- improve the user experience of APP and services;
- allow technical service;
- allow the users to take advantage of promotions;
- generate aggregate statistical data concerning the device use preferences of the users;
- geolocate the users in order to provide the service requested;
- sell, hire, deliver, administer, improve and personalise our products and services;
- source products for sale, transport products and ensure our suppliers are compliant
with our ethical sourcing policy and applicable labour laws and standards;
- process payments and services and to deal with your feedback or complaints and
provide refunds and discounts;
- to communicate with you and to operate the customer service department
- protect against fraud and theft; and
- maintain and update our records.
- From time to time, we may also use your personal information to send you targeted news, offers
and promotions of our products and services. If you do not wish to receive these communications
you can opt-out by contacting us at the address listed below.
Cloud Service Users
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SUPA Technologies Pty Ltd produces, distributes and manages its own and 3rd party APPS on
its cloud platforms. Therefore, SUPA Technologies Pty Ltd and
www.icom.vocphone.com may process user data of cloud services and portals managed by us.
This privacy policy is provided as a courtesy to all users of the apps distributed by clients
but managed and maintained by SUPA Technologies Pty Ltd.
Accessing and correcting your information and questions
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You can request access to your information or that your information be corrected by contacting
us at the address below. If you have a question about this Policy or wish to make a complaint
about the way we have collected, used, held or disclosed your personal information, please
contact us at the address below. We may need to contact you for further details.
Privacy Policy